Privacy policy

Tech Innovationlab (“we”) respects your privacy. This policy explains how we handle personal data when you visit tech-innovationlab.digital or contact us about governance reporting audits.

Who we are

Controller: Tech Innovationlab, Shek Ping Hse, Yuen Long, Hong Kong. Email: hello@tech-innovationlab.digital. Phone: +852 2474 6015.

Data we collect

When you submit a form we receive your name, email, service interest, and message content. Server logs may record IP address, browser type, and pages viewed. Cookie preferences may be stored locally in your browser under a brand-prefixed key.

How we use data

We use enquiry data to respond to your message, prepare proposals, and keep records of our correspondence. We use limited technical data to operate and secure the site. We do not sell personal data.

Legal bases

Where the Personal Data (Privacy) Ordinance applies, we process data for the purposes of responding to your requests, performing contracts, and legitimate interests in running a professional practice — balanced against your rights.

Retention

Enquiry records are kept for up to twenty-four months unless a longer period is needed for an active engagement, dispute, or legal obligation. Engagement files follow retention terms in the engagement letter.

Sharing

We may use hosting and email providers that process data on our instructions. We disclose data if required by law or to protect rights and safety.

International transfers

If processors store data outside Hong Kong, we take steps appropriate to the risk and the nature of the data.

Your rights

You may request access to or correction of personal data we hold about you. Contact us using the details above. You may also complain to the Office of the Privacy Commissioner for Personal Data, Hong Kong.

Cookies

See our cookie policy for details on essential and optional cookies.